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AJKICKZ Frequently Asked Questions

Authenticity and condition:

Our shoes are all 100% authentic and are authenticated by us before shipment. Every product offered directly by AJKICKZ is brand new. Every order is carefully shipped.

Buying:

AJKICKZ is always ready to buy your unworn sneakers. Of course we only buy things for a price that is worth it for us.

Important! If you want to offer us something, please fill out the form on our website under "Sell" and we will then add the product to our inventory. If you buy the product, we ask you to send it within two working days.

Shipping:

In order to increase our range of products, we now also sell products from our customers. However, this is not the case with every product, as a large part of the products on offer is in our warehouse. When a shoe is ordered, the seller sends the shoes to us. As soon as we receive them, they are authenticated and checked and are sent to you the same day or the following working day. The delivery time is 8-14 working days.

Customs costs:

Each shoe is declared with the retail price to avoid high customs costs.
For more information, please contact the respective customs office.

Refund Policy:

You have the possibility to return the goods up to fourteen days without further reasons. However, we ask you to contact our customer service at info@ajkickz.ch before returning the goods. Only franked parcels are accepted. Please check our return policy for further informations.

More information

If you still have open questions don't hesitate to contact us.

Also, don't forget to check out our social media accounts:

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